How can we help?

Do you have a question? Our support team will always be available to provide answers when you call but here are some questions you might have.

Image

Support

Want to learn more about setting up and managing your team? Look no further!

Browse all Support
Image

BLOG

Find the answer to any question, everything you need to know about GRIP

Browse all blog

Grip is the best gift card exchange platform in Nigeria and it comes recommended by a lot of users, here is why;
1. Grip is Safe,
2. Grip has the best rates, offers instant payment, and top notch security.
3. User-friendly interface and 24/7 customer support
 
Sell your gift card on Grip with the following steps: How to Sell on Grip
Transactions on Grip are swift, Regular cards take about 10 minutes and store cards take about 1-3 hours. Examples of store cards are Walmart, Apple Store Cards and Regular Cards are Itunes, Steam, Amazon, and Google E.T.C.
You can check out the current rate on Calculate Rate, and you can also check on our App under Calculate rate.

We have several Security measures to keep your wallet safe, 2FA Verification, Means of Identification, Reset password, Manage Pin, and Verify phone number and you can read more on How to set up your security on Grip

You can experience delays in a gift card transaction due to downtime on the gift card network.
Kindly contact our Support or call +234(0) 1887 0003 for more information. 

             There are several reasons why your card can be rejected or declined on Grip,
1)     Gift Card claim code is invalid.
2)     The gift card image isn’t clear enough.
3)     The gift card claim code has not been activated for use.

However, there is nothing to worry about when you encounter such issues. If you have further encounters, or  any issue with your gift card, our 24/7 support team is always available to assist you.

You can also read more on our Support Page.

Now let’s Kick off! You can quickly download on App Store or Play Store

Got more questions? Send us a message


SVG

Can’t find your answer?

We want to answer all of your queries. Get in touch and we’ll get back to you as soon as we can.

Email Us
SVG

Technical questions

Have some technical questions? Hit us on community page or just say hello.

Open Ticket